Journey Auto Repair

Auto Repair Shops in South Elgin, Illinois

4.8 (472)

CategoryAuto Repair Shops
Address116 E State St, South Elgin, IL 60177
StreetEast State Street
AreaSouth Elgin, Illinois
Phone(224) 464-4464
Google rating 4.8 (472)

Hours

Monday7 am–5 pm
Tuesday7 am–5 pm
Wednesday7 am–5 pm
Thursday7 am–5 pm
Friday7 am–5 pm
SaturdayClosed
SundayClosed

About Journey Auto Repair

We're in the people business, and people drive cars.

Finding a trustworthy auto repair shop can feel like an impossible task. At Journey Auto Repair we focus on integrity and place a high value on educating our customers, saving your from frustration and giving you an auto repair experience you can trust with the support and backing of an industry leading 5 Year / 50,000 Mile warranty.

Located at 116 E State St, South Elgin, IL 60177, Journey Auto Repair operates as an auto repair shop serving South Elgin in Illinois. This page gathers the practical details people usually look for before visiting: where it is, how to reach it, when it opens and how customers rate it.

In South Elgin, shops are busiest on Monday mornings and before holiday weekends, so a mid-week appointment gets a car seen faster. Labor rates across Illinois vary by neighborhood and by shop type, from small independents to dealership service bays, and mobile mechanics now cover many routine jobs in the driveway. Before authorizing a repair, ask for the estimate in writing, whether the shop warranties parts and labor (12 months / 12,000 miles is common, some offer more), and whether it can provide a loaner or a shuttle. Check the listing for hours, the makes the shop works on and its Google rating, then call ahead, since walk-in capacity is limited at smaller shops.

Hours are published for 5 days a week. The most common schedule is 7 am–5 pm. Note that it does not open on Saturday, Sunday. Hours in the United States do change around federal holidays and long weekends, so a quick call before a special trip is sensible. You can reach Journey Auto Repair at (224) 464-4464; calling is usually the quickest way to ask about availability, prices or directions. More information is available on its website, journey-auto.com.

On Google it holds a rating of 4.8 out of 5 from 472 reviews, which is a strong result for an auto repair shop in South Elgin and suggests consistent service.

South Elgin is in Illinois, in the Midwest, where summers are warm, winters are cold and snowy, and most errands are done by car; businesses keep steady year-round hours with the usual holiday changes. Getting around South Elgin is easiest by car; street parking is metered in busy downtown areas, and most suburban businesses have their own lot. Ride-share apps such as Uber and Lyft operate across Illinois's larger cities, and public transit varies from extensive to minimal.

Looking for alternatives? Browse all auto repair shops in South Elgin or explore other categories in the area from the links below. Details on this page come from public sources and may change; confirm anything important by phone before relying on it. Business owners can claim the listing to keep it up to date.

Latest Google reviews

The 5 most recent reviews shown on Google Maps. Reviews belong to their authors; read all of them on Google.

adriana munoz a month ago

I went in today for service on my suv. I was able to get in quickly as for appointments. I was greeted with a warm welcoming and big smiles ! Great customer service, shout out to mechanic Marco for doing a great job ! Overall great experience will definitely be going back for my suv services and referring family and friends here !

Kim Bohannon a month ago

It was easy to get an appointment - I just signed up on line and received an immediate confirmation. My car was serviced when scheduled and was completed promptly. I liked receiving information about services my car needs, each rated by their priority level. That makes it easy for me to choose what to do next and how to budget accordingly. The staff was very nice and explained everything clearly.

James Jones 2 months ago

These guys were a pleasure to work with from start to finish. I had them do some cosmetic work on my truck. They got it done quickly, Everyone at the front desk was super nice and helpful. Good group of people working over there would highly recommend

Carolina Martinez 2 months ago

This place was recommended & I’m very happy & satisfied that I stopped by. I had a situation with my vehicle & the dealership was backed up so I called Journey & was able to get in to the shop right away. Jonny took care of me & was thorough & honest with what my car needed to be taken care & what can wait. Thank you for the pleasant experience; it was way better than the dealership & with the affordable pricing.

Shelby Hirshberg 4 months ago

BEWARE THIS SHOP HAS NEW OWNERSHIP. The difference is night and day. When it was owned by J.Murray, the shop was wonderful and the mechanics went above and beyond. My husband brought our truck in today to get it ready for a long road trip we are taking soon and had an appointment for 8:30am. When he was chatting with the front desk, the guy says "oh this is a long list of stuff". Uhm yeah, yes it is. But guess what? My husband booked this appointment days ago with the list clearly stated. This is stuff my husband wants done during this appointment. Some super basic stuff like getting the cabin filters changed and the tires balanced and rotated. They DID NOT DO THIS. They wanted to ask for INDIVIDUAL PERMISSION. Mind you, the car has been in the shop for SEVEN HOURS. No call, no email for this so called "individual permission" for some basic work which was already stated on the appointment my husband booked!! All they did for SEVEN HOURS WAS AN INSPECTION. And then they said that during the inspection, they came up with a list of work that would be $4,000!! We regularly get our truck serviced and take very good care of it. At this point, it's a joke. Never going back here ever a

All reviews on Google β†—

Frequently asked questions

Where is Journey Auto Repair located?

Journey Auto Repair is at 116 E State St, South Elgin, IL 60177, in South Elgin, Illinois. Use the β€œOpen in Google Maps” button on this page for directions.

What kind of business is Journey Auto Repair?

Journey Auto Repair is listed as an auto repair shop.

What are the hours of Journey Auto Repair?

Published hours are Monday: 7 am–5 pm; Tuesday: 7 am–5 pm; Wednesday: 7 am–5 pm; Thursday: 7 am–5 pm; Friday: 7 am–5 pm; Saturday: Closed; Sunday: Closed. It is closed on Saturday, Sunday. Hours can change on holidays, so call before a special trip.

Is Journey Auto Repair open on Sunday?

No, Journey Auto Repair is closed on Sunday.

What is the phone number of Journey Auto Repair?

You can call Journey Auto Repair at (224) 464-4464.

How is Journey Auto Repair rated on Google?

Journey Auto Repair has a Google rating of 4.8 out of 5 from 472 reviews.

Does Journey Auto Repair have a website?

Yes, the website of Journey Auto Repair is journey-auto.com (linked on this page).

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